Fast, secure shipping and hassle-free returns for your peace of mind
5-7 business days
Free on orders over ₹5,000
2-3 business days
₹500 additional charge
1-2 business days
₹1,000 additional charge
Every Walnut timepiece is carefully packaged in our signature presentation box, ensuring it arrives in perfect condition. Our packaging includes:
We want you to be completely satisfied with your purchase. If you're not happy with your watch, we offer a 30-day return window.
Return your watch within 30 days of delivery
Watch must be unworn and in original packaging
Email us with your order number and reason for return
We'll provide a prepaid return shipping label
Package your watch securely and ship it back
Refund will be processed within 5-7 business days
Standard shipping takes 5-7 business days. Express shipping (2-3 days) and Premium shipping (1-2 days) are available for additional charges.
Currently, we ship to all major cities in India. International shipping will be available soon.
If your watch arrives damaged, please contact us immediately with photos. We'll arrange a replacement or refund at no additional cost.
Yes, you can exchange your watch for a different model within 30 days, subject to availability and price differences.