Warranty & Service

Comprehensive warranty coverage and professional service for your Walnut timepiece

Warranty Coverage

What's Covered

Manufacturing Defects

Any defects in materials or workmanship

Movement Issues

Problems with timekeeping accuracy

Case & Crystal

Structural integrity issues

Warranty Period

2-Year Limited Warranty

Comprehensive coverage on all components

From date of purchase

Extended Warranty

Available for additional 3 years

₹2,000 per year

Service & Repairs

Authorized Service Centers

All repairs must be performed by authorized Walnut service centers to maintain warranty coverage. We have service centers in major cities across India.

• Mumbai - Bandra West

• Delhi - Connaught Place

• Bangalore - Koramangala

• Chennai - T Nagar

• Kolkata - Park Street

Service Process

1

Contact Service Center

Call or visit nearest authorized center

2

Assessment

Technician evaluates the issue

3

Repair

Professional repair using genuine parts

Care Instructions

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Water Resistance

Avoid exposing your watch to water unless it's specifically designed for water resistance.

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Cleaning

Clean your watch regularly with a soft, dry cloth. For leather straps, use a leather cleaner.

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Battery

Replace the battery every 2-3 years or when the watch stops. Always use authorized service centers.