Terms of Service

Last updated: October 10, 2025

Agreement to Terms

These Terms of Service (“Terms”) govern your use of the Walnut website and services operated by Walnut (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any of these terms, you are prohibited from using or accessing this website. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

Permission

Permission is granted to temporarily download one copy of the materials (information or software) on Walnut's website for personal, non-commercial transitory viewing only.

Restrictions

This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or “mirror” the materials on any other server

Termination

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Walnut at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Product Information and Pricing

Accurate Information

We strive to provide accurate product descriptions, pricing, and availability information.

Pricing Changes

Prices are subject to change without notice. All prices are in Indian Rupees (₹).

Availability

Product availability is subject to change. We reserve the right to limit quantities.

Quality Assurance

All products undergo quality checks before shipping to ensure customer satisfaction.

Ordering and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.

Payment Methods

  • Credit and debit cards (Visa, MasterCard, American Express)
  • Digital wallets (PayPal, Google Pay, PhonePe)
  • UPI payments
  • Net banking

Payment Security

All payment information is encrypted and processed securely through our trusted payment partners. We do not store your complete payment information on our servers.

Shipping and Delivery

Shipping Information

  • Free shipping on all orders within India
  • Standard delivery: 3-5 business days
  • Express delivery: 1-2 business days (additional charges apply)
  • International shipping available to select countries

Delivery Terms

  • Orders are processed within 24 hours
  • Tracking information provided via email
  • Signature may be required for high-value items
  • Delivery delays may occur due to circumstances beyond our control

Returns and Refunds

Return Policy

  • 30-day return window for most items
  • Items must be in original condition with all packaging
  • Return shipping costs are the responsibility of the customer
  • Custom or personalized items may not be eligible for return

Refund Process

  • Refunds are processed within 5-7 business days
  • Original payment method will be credited
  • Processing fees may be deducted from refunds
  • International returns may incur additional charges

User Accounts

Account Creation

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password.

Account Responsibilities

  • Provide accurate and complete information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use
  • You are responsible for all activities under your account

Prohibited Uses

You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Harass, abuse, or harm others
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Use automated systems to access the website
  • Engage in any form of fraud or deception

Intellectual Property

Ownership

The content on this website, including but not limited to text, graphics, images, logos, and software, is the property of Walnut and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to reproduce, distribute, or create derivative works.

Disclaimers

General Disclaimer

The information on this website is provided “as is” without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Walnut be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed about our practices and your rights.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Walnut

Mumbai, India

Email: thewalnutstore01@gmail.com

Phone: +91 74669 65196

Customer Support

Email: thewalnutstore01@gmail.com

For general inquiries and support