At Walnut, we understand that receiving your timepiece quickly and safely is important. Our shipping policy is designed to provide you with reliable, secure, and timely delivery of your orders.
We partner with trusted shipping carriers to ensure your valuable timepieces arrive in perfect condition, with full tracking and insurance coverage.
Free Shipping on All Orders
Enjoy complimentary standard shipping on all orders within India. No minimum purchase required - every order ships free!
Shipping Options
Standard Shipping
3-5 business days
Free for all orders
Fully insured
Tracking included
Express Shipping
1-2 business days
₹500 additional charge
Priority handling
Real-time tracking
Order Processing
1
Order Confirmation
You'll receive an order confirmation email immediately after placing your order, including your order number and estimated delivery date.
2
Processing
Orders are typically processed and shipped within 24 hours during business days (Monday-Friday). Orders placed on weekends or holidays will be processed the next business day.
3
Shipping Notification
Once your order ships, you'll receive a shipping confirmation email with tracking information and estimated delivery date.
4
Delivery
Your package will be delivered to your specified address. Signature may be required for high-value items to ensure secure delivery.
Delivery Areas
Domestic Shipping (India)
All states and union territories
Free standard shipping
3-5 business days delivery
Express shipping available
Remote areas may take longer
International Shipping
Select countries available
Shipping costs vary by location
7-14 business days delivery
Customs duties may apply
Contact us for availability
Order Tracking
Track Your Order
Stay updated on your order's journey with our comprehensive tracking system:
Real-time tracking updates
Email notifications at key milestones
Estimated delivery date
Delivery confirmation
Packaging & Security
Secure Packaging
Premium gift box packaging
Shock-absorbent materials
Tamper-evident seals
Discrete outer packaging
Weather-resistant materials
Insurance & Protection
Full value insurance coverage
Loss and damage protection
Signature confirmation for high-value items
24/7 customer support
Claims assistance if needed
Delivery Issues
Delivery Delays
While we strive for timely delivery, occasional delays may occur due to:
Weather conditions
Carrier delays
Customs processing (international)
Remote location delivery
Failed Deliveries
If delivery fails, our carriers will:
Attempt delivery 3 times
Leave a delivery notice
Hold package at local facility
Contact you for pickup arrangements
International Shipping
Global Delivery
We ship to select international destinations. Please note:
Shipping costs vary by country
Delivery time: 7-14 business days
Customs duties and taxes may apply
Import restrictions may apply
Contact us for specific country availability
Shipping Support
Have questions about shipping? Our customer support team is here to help: